Consumer evaluation of ambient scent: The impact of pre-information, environment, and persuasion knowledge
- Publikations-Art
- Zeitschriftenbeitrag (peer-reviewed)
- Autoren
- Gottschalk, I.
- Erscheinungsjahr
- 2018
- Veröffentlicht in
- International Journal of Retail & Distribution Management
- Band/Volume
- 46/6
- ISBN / ISSN / eISSN
- 0959-0552
- DOI
- 10.1108/IJRDM-04-2017-0085
- Seite (von - bis)
- 530-544
The purpose of this paper is to broaden the list of boundary factors which impact consumer evaluation of ambient scenting. More specifically, this study aims at demonstrating that pre-informing about the scenting measure, the particular environment in which the scenting takes place and the disposition of persuasion knowledge are necessary variables to be considered for achieving positive evaluations